Contact Us
Our customer support team is committed to providing comprehensive assistance to all registered users within the framework of Canadian gambling regulations. We maintain multiple communication channels to ensure prompt resolution of account-related inquiries, payment processing questions, and technical support requests in accordance with provincial gaming standards.
Support Channels and Response Times
We offer three primary methods for contacting our support specialists. Our live chat feature provides immediate assistance for urgent matters during peak hours. For detailed inquiries requiring documentation review, email correspondence allows comprehensive communication with our licensed support team.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| 24/7 | 2-4 hours | |
| Phone | Daily 8AM-12AM EST | Under 5 minutes |
Email: [email protected]
Phone: 1-855-247-2946
- Prepare your account information and relevant transaction details before contacting support
- Clearly describe your issue including error messages or screenshots when applicable
- Specify your preferred resolution method for account or payment-related matters
- Allow adequate time for complex verification processes as required by Canadian gaming authorities